Based on 58 reviews
Both Alexis and Milaina were wonderful to work with. Alexis was wonderful working with us from abroad. She kept in constant touch with us the entire time that we were on our Japan vacation. Her response time to problems that arose was amazing!!! She took care of everything immediately. She had a very kind but professional personality. She made buying a house pleasant. I highly recommend this company with no reservations.
We had an incredible experience working with Alexis and Milaina. From the moment we started our home search, their promptness and dedication were evident. One of the standout moments was when we made the offer for the house while we were out of town. Alexis went above and beyond to make this process seamless for us. We felt fortunate to have such caring agents by our side. If you're looking for real estate professionals who are not only skilled but also genuinely dedicated to your needs, Alexis and Milaina are the ones to choose. We couldn't be happier with our experience and our perfect new home. Thank you!
Dale Forney Real Estate
Real estate transactions are so much more effective, productive, and enjoyable for the client when agents from both sides set a high standard of performance. As a Realtor myself, I recognized from the outset that working with Milaina and her team would be a positive experience (Mt. Vernon transaction). Her responsiveness, communication, and professionalism were top notch. Juggling multiple contingent contracts is a challenge. In this environment, buyers often have to sell their home to buy the next (contingent offer situation). Milaina was able to provide us (Seller side) the details and milestones needed to confidently assure my client that her upstream deals would close, and thus, our deal would subsequently close. More than ever, communication and teamwork is key to a win-win outcome. Milaina and her team helped us keep the ball rolling through the various stages toward closing and I look forward to working on more transactions with her down the road.
Wanting to move from Lopez island was daunting. I went house hunting on the mainland. That's when I first met Milaina West, while closing an open house for the day. It was at least 10-15 past the open house hours. I happened to get there before they drove away. I was very impressed that Milaina walked me through the house after hours! Although, the house was not for me, I was impressed with her knowledge of both selling and buying homes. I had to help a family member for 2 months but Milaina took the time to come to my home on Lopez Island to give it a once over and suggestions of what it would take to sell that home. The repairs, renovation costs, inspections etc. Even though I had not signed with a realtor yet, I knew that I wanted Milaina to represent my home. I also wanted and needed her expertise and advise on buying a new home. After 25 years of island living, I was naive and uneducated about the market. Coordination of all of this was confusing for me and of course stressful. When I returned and signed on with Milaina West group they gave 110% towards the repair/renovation of the sale of the Lopez home. The group sent out a team and took about 5 days to prepare my home for sale. Working tirelessly over 10 hour days. I worked diligently on packing, selling, giving away stuff. All said and done my home had a full price offer within 6 days of listing!!! That was remarkable as homes typically can take months to a year on the island to sell. Now to find a new home. I went out with Milaina 2 or 3 times when I found the perfect place for me. Every time Milaina encouraged me that I would find the perfect place. Her support kept me hopeful. I love my new home and am in contact with the Milaina West group regularly. They help with finding contractors, services, and offer their much needed support! I was a very nervous Nelly through the entire process. Milaina West group calmed me and helped me maintain a positive thought process with a positive outcome. Milaina even went the extra mile and helped load her vehicle with the final load from lopez island. Not many people would do that extra. Without their guidance, support, and help I may have given up. All in all from beginning to end the process only took 8 weeks from start to finish! I am now the happy owner of a smaller, one level, home with everything I need. A great neighborhood and wonderful views. All due to the energetic, positive, diligent work on behalf of the Milaina West group. The entire staff, especially Alexis, was very supportive and offered wonderful advice. Kept me on the right track throughout the process. I owe them a world of gratitude! I would highly recommend the Milaina West Group to anyone buying or selling a home in the greater Seattle area and beyond. Many thanks!!! Lorrie Johnson
Milaina was our state agent in our recent home search. Being ourselves tight on time and new to the Seattle area, Milaina's help was really valuable to us. She was extremely efficient and maintained a constant, fluid and clear communication with us at each stage. She knows well both the housing market and the financial aspect. She understood our housing needs and adapted to them, and at the same time managed our expectations, helped us expand our options and filled some of our knowledge gaps. I can't imagine how such a complicated process as home searching could be eased further, we found our home and enjoyed the process.
It was an absolute joy getting to work with Milaina. At first I didn’t know the best way to get in touch with realtors, and I just so happened to get matched with Milaina when touring a condo on Zillow. Looking back, I’m so glad that happened because Milaina has taught me so much about home buying and I don’t think I’d be in my current house without her. As a first time home buyer, I came into the home buying process with a lot of misconceptions, and Milaina was extremely patient and willing to sit down with me and talk through the whole process. From her, I learned that I don’t need 20% to buy a house, that there are various ways to structure closing costs in order to make monthly mortgage payments affordable, and that there are opportunities to use a first home as an investment property in the future. Knowing these points allowed me to expand my search and ultimately allowed me to get the house I’m in today. Furthermore, Milaina made herself readily available throughout the process in order to answer questions and to offer home tours. I thoroughly enjoyed getting to tour homes with Milaina and she always did a great job of highlighting features about the house while also calling out aspects to be cautious about. When it came time for closing, Milaina did an incredible job negotiating to get seller paid closing costs for me to buy down my rate. Honestly, the entire closing process was a breeze and Milaina made sure to take care of everything to make the process as painless as possible. Overall I absolutely recommend Milaina. She will meet you where you are in terms of being a first time or experienced buyer, and she will always fight to get you the right deal on a house. I can’t thank Milaina enough and will be recommending her to friends and family.
Melaina worked on a house neighboring with our property. She has made our summer very difficult by verbally harassing us, regarding parking our cars on our own property. She behaved extremely unprofessional and abusive. We have been living at our house since 2001 and have never experienced such harassment before.
From the first conversation with Milaina I knew this was the right person to sell our home. The level of professionalism and detail from her and her team is unlike any other. She made sure the process from start to finish was as smooth as possible . Thank you Milaina West Group! Chris and Mia Berry
We weren't really too attached in purchasing a home right away, but when we found the home that just screamed "us", Milaina was right there. She was in communication with us almost immediately when something got updated or there was more information to share. She answered all our questions, even if they were small ones. Professional, courteous, understanding, and communicative are only a few things that she showed during our home buying process followed by a load more!